Privacy preferences

Necessary features

Required for security and basic site functions.

Always on

Landing diagnostics & masked replay

Measures public visits, drop-off and signup-link interactions with a tab-only anonymous ID and no account linking. All text is masked and forms are blocked.

Optional usage analytics

Allow PostHog usage analytics? Change your choice any time in the footer.

Also allow session replay on this public website

Replay in optional cross-site mode shows public pages and interactions, with inputs and private content masked. App replay is a separate choice.

Requires optional analytics; replay in this cross-site mode is off by default. The Landing mode above runs separately.

Browser analytics does not enable account analytics.

Engage

Bring comments into your product.

Read and manage comments where supported by the platform.

Start with Free

Create and verify your account. Platform and plan limits apply.

Conversation workflowSosoAPI
CommentsRead the conversation
ReviewChoose your response
ReplyKeep it going
Illustrative workflow; no live customer conversations are shown.

What you can do

  1. Follow the conversation

    Read and organize comments on connected posts.

  2. Prepare replies

    Review a response before sending it.

  3. Manage conversations

    Bring reply and moderation actions into your workflow.

See feature details

Current scope centers on eligible post comments and reviewer-gated actions; coverage and available actions vary by platform. Direct messages, native review aggregation and general real-time customer webhooks are not currently available. Treat those broader inbox ideas as future-use-case direction only, not a delivery commitment.

Scope: Eligible posts and actions vary by platform. DMs, native review aggregation and general customer webhooks are not currently available.